KILKENNY -- I am becoming way too wound up lately. It's a condition that could be tamed through a fitness programme. Lacking that, there are 10 points below that help reduce the boiling point after reading another stupid e-mail.
- Take a break to calm down if you can feel the blood pulsing.
- Give a "Thank You" note or small gesture of appreciation for jobs well done.
- Be real about due dates and commitments.
- Be precise and minimise external requests.
- Don't mass communicate your requests by e-mail.
- Let gratitude bleed over from e-mail by copying relevant people with "done good" statements.
- Do not send e-mail when angry.
- Manage your anger and package it for surprise stun doses.
- Have a pint before you're stressed.
- Make time for play time.
John Porcaro -- "Keep your cool"
Christopher Ireland -- "Keeping your cool in a hot time"
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