CLONMEL -- Many organisations have to live with the rules set by the CIO. Sometimes that means having company desktops locked down and administrative rights to laptops restricted so people cannot install unapproved software on the network. I understand this but also resist the constraints.
As a former SYSADMIN, I faced down users who needed their own productivity tools. Some of their installations would have pre-empted the lion's share of network traffic.
Today, many tech support staffs squash new collaboration tools, social networking and wireless connectivity. The running battles are similar to the reaction I got when I lugged my 14 pound notebook into a secure working environment at a military installation in 1981. It wasn't Tempest so I wasn't allowed to turn it on.
When Jim Louderback worked at Chase Manhattan Bank in the mid-1980s, "PCs were coming in the back door. Many divisions found that an IBM PC running Visicalc or 1-2-3 provided better information—and better decision-making support—than the approved, mainframe-based infrastructure.
"The IT priesthood was not amused. Corporate systems auditors went on an anti-PC jihad, releasing a 20-page book of rules that these newfangled devices had to adhere to. Had we complied in full, those PCs would have been no more useful than a doorstop.
"We all laughed, ignored the rules and kept working to improve Chase's bottom line. Today, there's a PC on almost every desk at the financial powerhouse, and I suspect that those auditors and anti-PC leaders are all now happily retired.
"Fast-forward to today. The PC has become an indispensable tool, but yet again, users are running rings around IT. These new products and services will transform business, just as the PC did in the '80s.
"But just as predictably, many IT groups will resist—wrapping themselves in up in Sarbanes-Oxley compliance, application and network security and preserving the integrity of critical systems."
Jim Louderback -- "Finding Middle Ground in Office Use of Collaboration Tools"