I RECEIVED ONE OF THE most ingenious reminders from InStore, prior to a delivery to my home. The reminder was a simple voice message that informed me when a shipment would arrive at my home. That's important information because I live miles away from where I work. I need reminders. This one was cleverly automated from VoiceSage, a leading provider of interactive notification solutions.
Furniture dealers have to juggle the schedules of thousands of customers every time a big shipment arrives in country. The staff of InStore Limerick used to call each individual customer and normally that meant ringing several times before getting an answer. Sometimes it took more than a week to sort out schedules with a customer and during that period, furniture took up valuable space in a warehouse.
Now InStore uses VoiceSage to send a simple voice message to each customer telling them that their furniture has arrived and asking them to call to arrange a delivery time. It's sweet, simple and smooth. I'm a happy camper because I got my stuff earlier than through the old ring-around method.
