WHILE DAMIEN MULLEY stokes a shit storm over his lost bag, some passengers departing Shannon Airport in Ireland encountered much worse. Continental Airlines Flight 1970 encountered a problem with the toilets when leaving Amsterdam and the problem recurred when leaving Shannon. Shortly after leaving Shannon, passengers noticed "a tidal wave of sewage" spilling from under the toilet doors. With carpets damp and the air a bit musty, cabin crew continued with meal service, warning 200 nauseated passengers facing six hours with just one partially functioning toilet between them "not to eat or drink too much."
Continental Airlines apologised for "poor conditions". "I've never felt so offended in all my life," passenger Collin Brock of Washington state told Seattle's KING-TV. "I felt like I had been physically abused and neglected. I was forced to sit next to human excrement for seven hours."
After the plane landed in Newark, airline employees determined the problem was caused by someone flushing latex gloves down the toilet. Signs aboard the aircraft warn against this practise.
Unlike Mulley, who received no compensation for the delay in receiving his luggage, some Continental passengers received $500 vouchers for their endurance.
USA Today -- "Continental Airlines Apologizes" in the 20 June 2007 edition of the paper.
Chris Haslam --"Tidal Wave of In-Flight Sewage" in The Sunday Times, June 24, 2007.
Damien Mulley -- "Sky Handling Partners" get the Mulley professional shit stirring treatment. The company should just apologise to Damien and maybe through in two night's accommodation at The Front Hotel, Copenhagen, redeemable before mid-June 2008.