I HAVE A SURFACE Pro 2 that occasionally loses its ability to see WiFi and Bluetooth. I’ve fixed the problem by purchasing USB accessories that allow me to see wired connections. The problem with my Surface Pro 2 (a tablet loaned to me by a colleague) is its Marvell Avastar Wireless Composite Device often fails. I follow Microsoft’s advice and use various steps to disable, uninstall, power down, reinstall and enable the driver. Sometimes that works. When it doesn’t, I now use a Manhattan USB Hub with gigabit Ethernet adapter to connect to our campus network where speeds normally exceed 100 megabits per second. I still need to get a cabled mouse because when the Marvell driver fails, Bluetooth is inoperative. The Microsoft USB Ethernet adapter is smaller and less expensive than the USB hub version. The USB hub recognises everything I throw at it. It is the fastest way I have discovered for swapping files between the Surface, my phones and OneDrive. That ease of file maintenance has improved my workflow and enhanced collaboration. So from the headache of “this device is not configured correctly” came a better and faster way of managing my collaborative workflow. The Surface Pro 2 headache was worth it. [Photo of two Ethernet adapters snapped with my Lumia 1520 and sent from Outlook Mail for Windows 10.]